FAST RESPONSE TIMES
If your alarm is triggered we’re able to assess the situation and alert the police or your designated keyholder(s). Our team is then on hand to help you take appropriate action to secure your home and reset the system once the threat has passed.
CLEAR PROTOCOLS AND BACK UP PROCESSES
As an extra precaution our system will also alert the control station should the alarm stop communicating with the MKC network for more than 30 seconds. We have seen an increase in sophistication with intruders cutting phone lines and jamming mobile signals, such a loss of communication is treated as suspicious and immediately triggers the same response as a full alarm.
REMOTE ACCESS FOR FAULT FINDING AND SYSTEM RESET
Where the system design permits we are also able to remotely access your CCTV and alarm systems through our secure network (or your existing internet connection) to review the situation and, if necessary, reset the system.